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Modular Performance Management Training Modular Performance Management Programme Content Modular Performance Management Programme - Content
Our aim is to enable your experienced managers to increase standards of performance, set stretching targets, monitor and manage their people’s performance whilst motivating and developing them to realise their potential and raise performance in line with the business objectives through:
The power of objectives
- Introducing S.M.A.R.T and its role in focusing performance and linking day to day activity to business objectives
Personal effectiveness
- Concepts and exercises designed to improve the management of ones own and others time through prioritisation, handling distractions, demands, stress running efficient, useful meetings
Delegation
- Examination of reasons for not delegating
- Introduction to the 7 steps to effective delegation
- Introduction to the benefit of feedback and its impact on motivation
Reviewing performance
- The Performance Management Process
- Step One Preparation
- Step Two Discussion
- Step Three Writing up the discussion
- Step Four On going reviews
Delivering feedback
- Guidance for effective feedback
- Practicing the C.R.I.S.P. feedback process
Motivation
- Background to motivation theories, top tips on motivational leadership and practical exercises to apply theories to motivating teams and individuals.
Discipline and Authority
- Top tips on how to express authority fairly in order to improve or maintain discipline. This is an essential skill set for new managers making the transition from being a member of the team to managing it.
Developing others
- Introduction to the 5 step Development Cycle designed to identify development needs, and to create and implement opportunities to address those needs. In addition, managers can develop their understanding of the principles and skills for effective coaching, utilising the G.R.O.W. process.
Team Development
- Introduction to the stages of team development, symptoms and causes of behaviours associated with each stage. Introduction to the concepts of group, self and team think and their impact on decision making and team working.
- Managers can also gain an understanding of the lessons that geese can provide in developing teams.
- Plus we can provide insight into the role of emotional intelligence in developing strong and effective teams.
Problem analysis, solving and decision making
- Top tips, techniques and exercises to enable the analysis of root causes of problems and solution generation.
- We can also provide input on evaluation criteria, decision-making processes, skills and attitudes.
Conflict Management
- Managers gain an understanding of the root causes of conflicts, symptoms and actions to address it by developing different styles of conflict management application to a variety of challenging situations.
For further details about these training programmes or to book a course please contact us or call 01903 817930