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Testimonials Fisk Brett Client Project - Fisk Brett - Customer Relationship Management Software Sales
Initial brief:
- To provide an intensive negotiation skills course.
(Please click here to see our Negotiation Skills Overview and Outline)
Feedback - What did you find most useful on the course?
- "All of it, a fantastic course!"
- "Particularly the practical exercises."
- "Listening to the prospective client and not giving away too much."
- "Discussion and interactive sessions."
Feedback - Describe the first steps you will take to put what you have learned to use in your work:
- "Concentrate on formulating a plan for negotiation and reacting to their needs with the solution."
- "Review learning and then create a check list for customer projects and proposals. Spend more time preparing."
- "Contact the customers we used as a case study. Prepare a lot more."
- "Thinking about the get/give scenarios and how to negotiate."