 Business Development Negotiation Skills
Negotiation Skills
Typically this programme can be run as a 2-3 day intensive course and could cover the following content: Defining Negotiations
- Definitions and fact-finding exercises 4 Phase Negotiation Cycle
- Introduction to 4 phase cycle
- Recognising the phases
- Pinpointing the key skills for effective negotiation Developing the key skills
- Questioning skills
- Listening skills
- Verbal and non-verbal behaviours Negotiation Practical
- The Kitty Game
- De-brief and feedback
Applying the 4 phase cycle to client scenarios Phase 1 Preparation
- Top tips
- Reviewing actions to prepare effectively
- Applying actions to client scenarios Phase 2 Discussion
- Top tips
- Applying actions to client scenarios Phase 3 Proposing
- Top tips
- Introducing the if…then principle
- Applying actions to client scenarios Phase 4 Bargaining and closing
- Top tips
- Making trades
- Applying actions to client scenarios Client Scenario Practical
- Delegates role-play a negotiation and receive feedback
If you would like further information, or to book a course, please send us a message or call us on 01903 817930.
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