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Business Development Telephone Sales
Telephone Sales Overview
Typically this is an intensive course over 1-2 days with ample opportunity to practice and role-play, included taped play back and feedback.
The content could be as follows:
- Call preparation
- Understanding resistance and steps to prevent it
- Making contact with the decision maker
- Building immediate rapport with consideration and courtesy
- Getting attention and developing interest with high impact opening statements
- Developing interest by understanding and building needs
- Generating desire with high impact benefits
- Getting results with the 3A’s to closing for commitment
- Simple yet powerful techniques for overcoming resistance
If you would like further information, or to book a course, please send us a message or call us on 01903 817930